Reedys' Air Conditioning & Heating Services Inc

Reviews about Reedys' Air Conditioning & Heating Services Inc

• Jason O'Connor

  Nov, 21 2018
  ★ ★ ★ ☆ ☆
  Was told the tech would be here between 8 and 8:30 and he showed up at 8:30. Ended up really not having to do much. Invoice reads that he checked some things, but didn't have to recharge the unit. He was here 90 minutes, but judging by the amount of work that was done I don't think he had to be here that long. There was a small water leak that was our primary concern, he installed a $70 freeze stat and cleaned the drain line. That's it.
  
  After that I was charged 2 hours labor. When I questioned it I was told they bill from the time he leaves his office, not the time he was actually here at the property. Time will tell if this will actually solve the water problem, however I am less than thrilled with their billing practices... $300 is a lot of money to say "There's not really any problems, this MIGHT be it, but we'll see.
• Jenny Cail

  Mar, 07 2018
  ★ ☆ ☆ ☆ ☆
  Avoid the headache. The technician was pleasant, the office staff leaves alot to be desired. Make sure that they clearly understand your needs completely. When you explain to them multiple times what you need (and 2 other companies do not have any problems when told exactly the same thing), make sure that the word ESTIMATE is clearly stated, maybe get it in email form so they will not say that you are a liar, (didn't say I was a liar, but speaking to her office mate sideways on the phone, then telling me that 2 people in her office told me there was a $105 fee due at the time of "service" aka estimate) which I could not agree to because I have to get 3 estimates for corporate before proceeding. I explained the situation clearly, multiple times and still even after telling me maybe the dispatcher misunderstood.....still charged. I sent the invoice in the first day I was made aware just to make them go away. Avoid the headache. Go elsewhere.

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